Privacy Policy

This privacy policy explains how Cimian Limited (we, our or Cimian), whose registered address is at 208 Mill Road, Cambridge, CB1 3AF, UK (company number 7108380), collects, uses and shares your personal information, how we ensure the privacy and protection of this information, and your data protection rights in connection with this website, our 'Page Cast' software application and related services (collectively, the “Services”).

Please read this policy to ensure that you fully appreciate the purpose of Cimian's processing of your personal information.

Data controller

Cimian is the Data Controller for your data. Please direct any queries, complaints, or data protection requests to info@cimian.co.uk.

Personal information we may collect

We may collect and process the following information:

  • Your contact information, including your name, postal address, gender, telephone number, and email address when you use our Services

  • Your payment details when completing a transaction for our ‘Page Cast’ software application & services

  • Details about your computer or device, your browser type, IP address, and browsing activity while on our website

  • Your marketing communication preferences or information you provide in any communication when you participate in any blog, community, or forum on our site

  • Any additional personal information that you may provide to Cimian, from time to time if you contact us by email, letter, or telephone, through the Cimian website, or by any other means.

Why we use your personal information

We may use the personal information collected to:

  • Provide our ‘Page Cast’ software application & services to you

  • Manage our relationship with you, which may include notifying you about changes to the Cimian service

  • Create and manage online accounts

  • Ask you to leave a review or take a survey

  • Reply to queries from you and other third parties, and inquiries from law enforcement agencies following applicable laws

  • Evaluate the usefulness of advertising Cimian may provide to you

  • Meet our legal requirements, relevant industry standards, and contractual responsibilities, and

  • Allow Cimian to establish, exercise, or defend our lawful rights and legal claims.

The personal information collected and processed by Cimian will be limited to the purposes specified in the privacy policy.

How we collect your personal information

The ways in which we may collect your information include:

  • When you communicate with Cimian through our website, including completing contact forms

  • Through the use of cookies as you interact with the Cimian website or mobile application

  • When you purchase our ‘Page Cast’ application & related services

  • When you communicate with Cimian by email, phone, post, and mail

  • When you take a Cimian survey

  • When you sign up for our newsletter

  • When you submit feedback on our Services

  • Through communicating with us via our social media channels

  • By way of direct marketing communications, and

  • Information Cimian may receive from external third parties and gain from publicly available sources.

Our basis for processing personal information

Cimian will only ever process your personal information where we have a legal basis that includes the following:

  • Where Cimian has requested you to provide consent to process your data for a particular purpose.

  • The processing of your information is required by Cimian to satisfy a contractual arrangement that we have agreed with you.

  • Where Cimian relies on our legitimate interests as a purpose for processing, but only if we have a compelling reason and there is negligible effect on your rights and freedoms.

  • If Cimian has a statutory or other legal obligation to process your information to comply with any applicable law.

Who do we share your data with?

Cimian may share personal information with third parties for the following purposes:

  • Third-party providers that support Cimian operate our business, including providers of analytics, technology services, payment processors, marketing, advertising, data storage, and hosting

  • Law enforcement agencies and regulators, to meet Cimian’s legal responsibilities and process requests or orders received from those bodies

  • Courts, legal counsels, or other parties, where required by Cimian, and in respect of legal proceedings, claims, and complaints in this context

  • Where Cimian is sold or amalgamated with another organisation, our advisers and any potential purchaser’s adviser, and the new owners of the business.

 

Your confidentially is of the highest importance to Cimian, we will not sell your information to third parties.

Cookies

Cookies are small text files containing a string of characters that the Cimian website places on your computer or device when you visit our site. Cimian uses cookies to help users browse our website effectively and perform certain functions.

You can disable cookies, though this may limit the functionality of the Cimian website.

You can find further information on how you may control, disable and delete cookies by visiting www.aboutcookies.org or www.allaboutcookies.org.

For additional information on how we use cookies, please see our Cookie Policy.

 

Marketing Communications

Cimian may process your personal information for marketing activities, where you have given consent and opted in. If you wish to opt out of such communications in the future, you can do so at any time by contacting us at info@cimian.co.uk.

Data security

Cimian attaches great importance to data privacy and your personal information. We ensure appropriate security measures are in place according to the type of processing and regular inspections performed to ensure they remain adequate.

Our security measures include the use of SSL software to encrypt data transmission. In addition, when using our approved third-party payment processor to purchase our 'Page Cast' application or related services through our website, we will not store your payment card information.

Data retention

Cimian will not retain your personal information for longer than is necessary for the purpose it was collected, which means it will be destroyed when it is no longer needed.

In some cases, Cimian may anonymise your personal information for research or statistical purposes (meaning it is no longer associated with you), in which case Cimian may use this information indefinitely, without notice.

Third-party links

We want your experience of the Cimian website to be the most informative as possible. We may include appropriate links on this website to sites operated by third parties. However, Cimian does not have control over these sites, nor do we assume any responsibility. We suggest that you read the privacy policy of each website you visit prior to submitting any personal information through these websites.

Children’s privacy protection

Cimian Services are not intended for individuals under the age of 13 years of age without the consent of a parent or guardian. We do not knowingly collect, retain, or target data about children.

Your rights

Under the GDPR and other applicable data protection laws, subject to your jurisdiction, you have the following data protection rights:

Right to access - you can ask Cimian to provide copies of personal information we may hold about you.

Right to rectification – you may request that we correct any identified inaccuracies with your personal information.

Right to erasure - you may ask that we erase your personal information in certain circumstances.

Right to restrict processing - you may ask that we restrict the processing of your data, subject to particular circumstances.

Right to withdraw consent - where Cimian has explicitly requested and obtained your consent for processing your personal information, you have the right to withdraw your consent.

Right to object - in certain circumstances, you have the right to object to the processing of your information unless Cimian can show we have a compelling reason for continued processing.

Right to data portability - you have the right, in certain situations, to ask Cimian to transfer the personal information you have provided to us to another organisation or you.

Right to opt-out of marketing communications - you have the right to request that you opt-out of Cimian marketing communications.

Right to complain to a supervisory authority - you have the right to complain to the appropriate supervisory authority where you perceive Cimian has infringed your data protection rights.

If you wish to make a request to Cimian, please see the “How to contact us” section for our contact details.

Data transfer

Cimian may transfer your information outside of the UK to effectively and efficiently provide our Services to you. We will only transfer your information outside of the UK where suitable levels of protection are in place to ensure the privacy and security of your personal information and appropriate security measures followed that comply with the GDPR and other applicable privacy and data protection laws.

Non-UK residents: If you are accessing our Services from a jurisdiction outside of the UK, please be aware that your data may be transferred outside of the jurisdiction you are located, and following the data transfer regime stated for UK residents.

Changes to this policy

Cimian may make changes to this policy when needed, for example, compliance with legislative changes.

You are advised to review this policy frequently to keep up to date with all changes.

How to contact us

If you have any questions about this privacy policy or want to exercise any of your rights, please contact us at info@cimian.co.uk.